A MANAGER RETENTION SURVEY BY TALENTMLS REVEALED THAT 76% OF RESPONDENTS WANT MORE TRAINING AND DEVELOPMENT OPPORTUNITIES.
THE RESULT OF LACK OF TRAINING AND DEVELOPMENT HAS CONTRIBUTED TO OVER 60% OF OUR CURRENT WORKFORCE CURRENTLY DESIRING ANOTHER JOB ROLE AND CONTRIBUTES TO PRODUCTIVITY AND COMPANY CULTURE ISSUES.
DAPHNE VALCIN, MCC UTILIZES EXPERIENCE AND EXPERTISE IN EMOTIONAL INTELLIGENCE, CUSTOMER SERVICE, CONFLICT RESOLUTION, AND COMPANY CULTURE TO FACILITATE WORKSHOPS, TRAININGS, AND COACHING FOR RISING TALENT AND LEADERS THAT ENHANCE THE GROWTH AND PROGRESSION OF TEAMS, DEPARTMENTS, AND COMPANIES AS A WHOLE.
Partial Client List
More about Daphne Valcin, MCC and her work
After being the sole employee not laid off in two different roles at two different jobs; being promoted within 1 - 2 years in a number of positions; and going from bringing in $72 in revenue her first month in business to earning within the top 10% of self-employed entrepreneurs, Daphne understands how individuals can position themselves as being essential, valuable, and results-driven leaders who positively impact the people and environments around them.
The Conference Board reports that over 53% of Americans are unhappy at work, and according to research by the Queens School of Business and Gallup, organizations with low employee engagement scores saw 18% lower productivity, 16% lower profitability, 37% lower job growth, and 65% lower share price over time. Individuals who are not operating at their full potential at work are not only more likely to leave their roles, but they're vastly affecting their companies' success.
Daphne is passionate about contributing to decreased turnover, increased retention, and enhanced company culture for organizations around the world through workshops, training, keynote sessions, coaching, strategic consulting, and assessments.
She has done work in industries including:
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Telecommunications
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Financial Services
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Supply Chain
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Manufacturing
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Higher Education
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Nonprofits
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Informational Technology
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Consulting
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Professional Services
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Healthcare
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Associations
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Public Sector
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Click here to access more information about Daphne's speaking topics, experience, certifications, and previous clients.
TESTIMONIALS
Daphne is fantastic at working within a group setting - somehow, she made it feel like she was speaking one-on-one with you instead of to 20 people!
One of the things I also appreciated was that Daphne has the ability to break down complex subject matter and explain it in simple terms. I never felt lost and certainly felt comfortable asking questions! Plus she's got a very joyful, upbeat personality, so, the training was a lot of fun. I plan on attending other training events she hosts in the future and I highly recommend her services.
Carolina M. | CEO, I.N.H.C.
As a speaker, Daphne engages the crowd in a way that leaves the audience hanging on to every word. Daphne's spirit and energy are unparalleled.
-Kristen C. | Learning and Development Director, PBS
Corporate Offerings
Assessments and Associated Training Sessions
Daphne holds certifications in EQ-i 2.0, EQ 360, DiSC, The Five Behaviors, and Energy Leadership and serves as a certified trainer and distributor of assessments for all of the above assessments. A sample of the suite of assessments Daphne can distribute, debrief, or train on includes:
✓ Everything DiSC® Agile EQ™
✓ Everything DiSC® Workplace®
✓ Everything DiSC® Management
✓ Everything DiSC® Productive Conflict
✓ Everything DiSC® Work of Leaders®
✓ Everything DiSC® Sales
✓ EQi-2.0
✓ EQ 360
✓ Energy Leadership
✓ Korn Ferry Leadership Architect
✓ The Five Behaviors® Personal Development
✓ The Five Behaviors® Team Development
The 7 Levels of Energy Leadership: High-Impact Strategies That Every Team Member Can Utilize in the Midst of Both Challenges and Opportunities
✓ Participants will understand the 7 types of responses to personal and professional challenges and opportunities that impact their ability to lead.
✓ Participants will gain practical strategies to persevere towards strategic goals, despite challenges or frustrations that might come up along the way.
✓ Participants will identify their current most prominent approaches to leadership and reflect on a few practical areas they can shift their approach to produce more of their most desired results as a leader.
The Ripple Effect: Cultivating a Work Culture of Impact, Influence, and Improved Customer Experience
✓ Through individual reflection, brief partner conversations, and full group discussions, participants will understand the WAVES approach to growing their impact and influence in a way that creates a long-standing ripple effect in their workplaces. The WAVES approach includes participants exploring 1) Their Why, 2) Their Actions, 3) Their Voice, 4) Their Environment, and Their Special Touch when it comes to their roles at work.
✓ Participants will be equipped with insights to keep in mind to more effectively approach communication towards reduced absenteeism, reduced turnover rates, increased positive performance metrics, and enhanced workplace culture.
✓ Participants will explore how their work and leadership style might impact their personal brand, personal reputation, and team results.
✓ Participants will have dedicated time to explore some of their greatest motivations and greatest strengths that contribute to growing their impact and influence at work.
✓ Participants will identify methods that might work best for them to enhance work culture on their teams.
✓ Participants will explore approaches to their working style that might create and maintain more open lines of communication towards a dynamic, high-performing team.
Motivation, Action, and Perseverance: A RoadMAP to Create Your Personal and Professional Legacy
✓ Participants will participate in powerful exercises to identify your greatest motivations towards excellence at work.
✓ Participants will identify what are the most critical action steps they must take in their roles on a daily and weekly basis to progress towards their professional and company goals after gaining clarity on thier long-term vision.
✓ Participants will gain practical insights on how to persevere past personal and professional challenges for consistent high-quality results both personally and professionally.
Difficult Conversations Training
✓ Participate in interactive exercises to discover and implement some of the most powerful tools for having difficult conversations at work
✓ Gain expertise associated with results-driven approaches to giving and receiving feedback as well as maintaining composure, in challenging conversations
✓ Attain high-impact strategies for maintaining composure before, during, and after more high-stakes conversations
✓ Learn how to ensure you're having the right conversations as soon as you can to create win-win relationships with colleagues and customers